CLIENT SUCCESS AND TESTIMONIALS
Love and Light Integrative Medicine (LALIM) Health
Love and Light Integrative Medicine (LALIM) Health opened in Aug 2023. I, Dr. April Soto, was previously an employed physician in a major corporation for 13+ years and thus knew very little about managing a business. I left my prior job to experience a new way to practice medicine and took that leap of faith! The universe provided support in the form of the PACE program and specifically the Director of WBC, Swann Do!
I was not aware of certain aspects of opening a medical practice. Swann Do has mentored me for nearly a year now to build my business from the ground up. She has helped me with completing legal forms and understanding rules and regulations. She has been exceedingly patient with me when I struggled with basic knowledge and tasks. She is gracious and professional while fostering an uplifting and hopeful environment.
In addition, Ms. Swann recommended that I enroll in the business boot camps and it has been very helpful. Swann would stay late to teach us and bring in experts to support our education. I often joke that I do not need an MBA to run my medical practice, but I sure did need the business classes through the PACE program in Los Angeles and the guidance of Swann Do!
Swann not only supported me building my business, but she also supported me in maintaining it up to date. She made recommendations about how to design business cards and how to put my best foot forward. My mission statement needed some fine tuning and Swann Do help me with that as well. My confidence has grown, and I am enormously thankful for that.
I am grateful to report some recent successes. My patient panel is growing steadily in the multiple services I offer. I offer Primary Care as I am a Family Doctor. I am also trained in Integrative medicine which allows me to offer holistic/complimentary services. I am also trained in Psychedelic Treatment with Ketamine and Breathwork to help patients with mental health concerns, treatment resistant depression, anxiety, and PTSD to name a few.
I was recently highlighted on Channel 7 ABC news regarding my work in psychedelics. You may see the interview above. South Pasadena Mayor, Evelyn Zniemer, came to celebrate our ribbon cutting occurred on February 21, 2024, and it was a tremendous success!
Miracle Yoga LA
Miracle Yoga LA is a boutique yoga instruction studio in the City of El Monte. Founder and sole owner operator Wenjin (Summer) Shi has been a yoga instructor for over 10 years. She opened her first brick-n-mortar studio in December 2021. The studio offers private 1-1 yoga instruction and group classes for yoga lovers.
Due to the aftershock of the global pandemic, recruiting new students is very difficult and the business has been surviving during the past years and experiencing a loss. Shi did everything she can to keep the business afloat and facing challenges financially.
Shi was selected and took part in the CA Dream Fund Session A that launched in mid-May 2022. PACE Business Development Center (BDC) provided training, technical assistance and consulting service to Shi. She completed the online training and learnt how to budget, understanding financial statements, strategic marketing and access to capital.
After the training, she learnt that good budgeting, understand financial statement will be benefits for her if she considered applying for a business loan when the company becomes mature and making profits.
“My first language is Mandarin Chinese, and I am not very tech savvy. Due to the language barrier, I worked with a business counselor who speaks my language and provides technical assistance during the training, grant packaging and application process. My counselor explained what the grant expectations are and provided guidance on completing a business plan. I can see a bigger picture and be able to create a roadmap for my business” Shi said.
Shi submitted the grant application in mid-August and received the grant in mid-October in 2022. With the $10,000 financial support from the grant and the knowledge gained from the training, she was able to budget the usage of the grant fund. She purchased a new machine – a Pilates Reformer, budgeted a few months of commercial rent payments and putting advertisements on local media outlets.
Shi is actively working with the counselor before, during and after gets funded to continue develop the marketing plan. The counselor shared ideas with Shi on how to work with the media and community organizations. The counselor encouraged the business owner to attend local community events to gain exposure. Shi joined a community/outreach event in San Gabriel Valley in mid-2022 and be able to promote her business and recruit potential students.
Beyond Boundaries, LLC
To serve the community beyond the boundaries, Porsche secured $6,000 microloan helping to sustain business and create jobs
Porsche Skinners, CEO – has been working with homeless individuals and family mission-focused since 2018 and started her company Boundaries Beyond offers Wrap Around Services for Homeless Individuals and Families and is expanding a culture of recovery and trauma-informed care in the existing homeless services delivery system in Los Angeles and surrounding cities. Utilizing the Housing-First model combined with Intensive Case Management, Boundaries Beyond aims to assist homeless individuals who have been placed in permanent housing via CES with Substance Abuse Treatment and provide additional assistance with accessing other supportive services.
In May 2022, Porsche was able to secure a contract with housing service providers and met with Supranee May, a consultant at the Hollywood Business Source Center seeking financial assistance and guidance to apply for a loan so she could expand her services to serve the community and hire additional employees. As a result of the business services provided and technical assistance she received working with a consultant, she was able to secure $ 6,000 in mini microloan through PACE financial corporation and hired one employee to manage the program.
Balance Reform
Ms. Janina Washington and her new Pilates studio Balance Reform secured a $25,000 micro loan on February 14, 2020 after attending a Business Startup Workshop in December 2019. At the workshop Janina met PACE business counselor Supranee May who provided her one on one counseling and helped her access the necessary capital to purchase ownership of the studio she had helped build since 2014.
Janina is raised by a German mother and American Cherokee father. Her very esoteric and spiritually inclined mother introduced Janina to the world of Healers, Reiki Masters and Mediums at a very young age. At a young age she trained in musical theater, acting, singing, and studied dance for over a decade. When she moved to LA, she discovered Pilates, which offered the mind/body connection she was looking for, as well as an excellent workout. Janina Washington is a Certified Reiki Master Practitioner and intuitive animal healer & communicator. Holding space for people and animals to restore balance is a rewarding passion, and to own a studio has been a long time dream.
Balance Reform is located on Melrose Avenue near West Los Angeles. Ms. Washington is a passionate and experienced Pilates instructor, specializing in mind/body connection. Experienced business counselor Supranee May discovered Janina’s passion and helped align her dreams with a solid personal and business strategy for succeeding. She helped Ms. Washington with her business plan development, financial projections, cash flow analysis, and marketing strategy. She helped educate and dissuade her from pursuing other high-interest lending sources; instead providing her new access to capital and financing options that would lead her on a better path to financial success.
Since February Janina has successfully paid-off her high interest debt, increasing her cash-flow and enabling her to hire more instructors. Today, she continues working closely with business counselor Supranee May, open to learn and experiment creative ways to work through adversities like the current COVID-19 crisis, but continue with a passionate approach to growing her business and community service.
CareRinger
Henry Chan, founder of CareRinger (left) and Peter Chan, Councilman of Monterey Park (right) at Langley Center Bazaar.
Henry Chan is an inventor and a former telecommunications professional attending to people with special needs. He enrolled in the PACE Women’s Business Center (WBC) ETP program in fall of 2015. By March 2016, he started his business “CareRinger”, hoping to offer automated telephone reassurance service to seniors and their family caregivers in the Greater Los Angeles areas.
CareRinger calls homebound seniors one or more times a day. If the senior is not responding to the call, CareRinger will contact the family caregiver or friend and let them know that the senior may need their help. The service is not intended to replace the Personal Emergency Response Service (PERS), such as Life Alert or E911 for safety, but mainly to provide relief to caregivers and peace of mind to the families. It supports “aging in place” and organizations sharing the same passion. Unlike other services, CareRinger, with its unique technology, is not intrusive and friendly to use.
PACE WBC has been supporting the CareRinger initiative and providing both technical and legal assistance to establish the procedures needed to offer the service to a larger audience. Through PACE WBC, Henry was introduced to PACECARE which serves families in need of caregiver services. He hopes to work with PACECARE as a channel partner. Recently, CareRinger shared a booth with PACECARE at the Monterey Park Langley Center Fall Bazaar (2016). Seniors and their families showed up at the booth for information about CareRinger. After finding out about the service, many asked for extra copies of the flyers so they can pass on the information. Henry continues to keep in touch with Swann Do, PACE WBC Director.
Energy Massage
Xiumin Zhu (left) and Hongquan Li (right), owners of Energy Massage
Xiumin Zhu and her husband, Hongquan Li, came to the U.S. seeking asylum from China. When they first arrived they took on many odd jobs to get by such as restaurant helper, care taker and masseuse. After becoming certified massage therapists, Xiumin and Hongquan worked in the industry for 4 years and dreamed of one day starting their own massage business.
They came to PACE and met their counselor Dandan Shan, who enrolled them in the Office of Refugee Resettlement Microenterprise Development program. because they want to start their own business one day. They also enrolled in PACE’s “Saving for the American Dream” Individual Development Account (IDA) Program, saved $2,000 of their own money, and were matched with a $2,000 in working capital for their business. With the knowledge, training, support they received, Ms. Zhu and Mr. Li confidently started their business, Energy Massage, in early 2015.
With their good service they saw their business steadily grow to $11,000 in monthly revenue and were able to hire 3 full time employees. With the opportunity to expand on their success, they decided to open another location and invested over $25,000 of their previous earnings in remodeling and furniture. They came back to PACE and received a $15,000 SBA Microloan to help them hire four more employees. They look forward to opening their new location next month!
The Massage Place
Ms. Parunwatee Suksawad immigrated to the United States from Thailand in 2012. In Thaliand, Ms. Suksawad had worked as an HR manager. Despite holding advanced degrees from her native country, like many immigrants, she had to start her life over upon arrival to the US.
In January 2012, Parunwatee began working at a local Thai spa. Due to her hardworking nature and excellent managerial skills, she immediately caught the eye of the owner who took her under his wing and provided her with guidance and mentoring. It was not long before Parunwatee received a life-changing proposition – the spa’s owner offered to sell her one of his 6 spas! He also volunteered to provide ongoing mentoring throughout her first year of ownership.
While Parunwatee had some capital to inject into the business, she needed an additional loan to finance the spa’s purchase. She came to PACE and, with the assistance of counselor Phuong Le, was able to receive technical assistance and information on increasing revenue, expanding her business and employment regulations. Phuong also assisted her with securing a loan of $50,000. Today, business is booming! Since purchasing The Massage Place, Parunwatee has been able to hire 3 additional staff and retain 25 employees. She also plans to buy a 2nd spa within the year.
Sawadee Thai Spa
Aksarapak Bondu, founder of Sawadee Thai Spa
Aksarapak Bondu and her three children immigrated to the U.S. in 2007 with just some luggage and the cash in her pocket. A single mother, Aksarapak struggled with assimilating into their new home since she spoke limited English and had little money to cover her family’s daily expenses. She remained resilient and did not get support from welfare. She was able to bring in an income for her family by selling Thai costumes at the open market in Fairfax and working for Equinox Sports Club as a Massage Therapist.
In early 2011 she successfully opened a Thai Spa in Westwood called Sawadee Thai Spa. Then in early 2013, she also opened a traditional Thai clothing store in Hollywood. Both of her businesses bring in a combined $300,000 in annual revenue and have created 13 jobs.
Aksarapak came to PACE with an ambitious plan to open five additional spa locations in five years. She came to PACE and met her Loan Counselor, Phoung Le. Phuong provided her with technical assistance and information regarding employment. He also helped her to secure $61,000 for her business expansion plans. She looks forward to beginning renovation on her next location this year and recruiting ten more staff to join her team.